PRIVACY POLICY
At Wilderness Living, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details.
1.2. Non-Personal Information: We may collect non-personal data such as your browser type, IP address, and usage statistics to improve our website and services.
2. How We Use Your Information
2.1. To process and fulfil orders, including shipping and customer support.
2.2. To send updates related to your order, such as confirmation and delivery status.
2.3. To improve our website and services by analysing user behaviour and preferences.
2.4. To send promotional emails or newsletters if you have opted in. You can unsubscribe at any time.
2.5. To comply with legal obligations or resolve disputes.
3. Sharing Your Information
3.1. We do not sell or rent your personal information to third parties.
3.2. We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) to facilitate transactions and services.
3.3. We may disclose your information if required by law or to protect our legal rights.
4. Data Security
4.1. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
4.2. While we strive to ensure the security of your data, no online transmission is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
5.1. Our website uses cookies to enhance your browsing experience and analyse website traffic.
5.2. You can manage or disable cookies through your browser settings; however, some features of our website may not function properly without cookies.
6. Your Rights
6.1. You have the right to access, correct, or delete your personal information held by us. To do so, please contact us using the details below.
6.2. You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails.
7. Third-Party Links
7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
8. Updates to This Policy
8.1. We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Phone: 0451 454 843 or through our CONTACT page.
Thank you for trusting Wilderness Living with your information.